Explore Ottawa by renting an E-Cargo Bike!

Cargo bikes are specially designed bicycles and tricycles to carry cargo and passengers comfortably. They often have specially designed frames to handle the extra weight and smaller wheels to lower the center of gravity to make carrying more weight more comfortable for users. They also often have accessories and options to make them more useful for everyday life, such as large compartments for cargo/passengers, rain/sun canopies, and different seat configurations for children, adults, and pets. In our rental fleet, we have chosen only to use electric pedal assist bikes to make them more accessible to more customers. We like to say e-bikes replace car trips, but e-cargo bikes are car replacements - and are revolutionizing urban mobility.

You bet! While our customers often use our bikes to carry their children, friends, and parents, some customers have used them for their pets or to take other goods or cargo. Please always abide by the bike's weight capacity as posted on our website. If you have questions, please reach out to us.😀

We specialize in e-cargo bikes and have e-bikes and traditional non-electric pedal bikes.

Yes, you can reserve several stylish and comfortable Dutch pedal bikes online.

Our prices start at $50 for e-bikes, $65 for e-cargo bikes and $29 for traditional bikes for 4 hours or less. We also have day, multi-day and weekly rental options with discounted prices the longer you rent.

Yes! We have rental blocks of 4 hours or less.

We want our customers to have the best experience, so we only rent the highest-quality and safest pedal-assist e-cargo bikes and e-bikes without throttles, sometimes called Class 1 e-bikes.

While everyone’s needs differ, we try to provide models that work for as many customers as possible. Most of our bikes and trikes are electric-assist, step-through frame designs, and we can provide a step stool if that will help you or your passengers from getting into or onto our bikes (add it as an accessory at checkout). Our trikes have enabled some customers to ride a bike for the first time (or in a long time), and others have been carried as passengers if they can’t pedal a bike.

One of our specialties is accessorizing and configuring our bikes for your needs :) We can accessorize the bikes for passengers or cargo, passengers of different ages or mobility needs. We offer many accessories like cell phone holders, panniers, rain covers, sun covers - the list is long! During checkout, you can add accessories and configure your bike. Have questions? Contact us at info@letsgocargo.ca,(mailto:info@letsgocargo.ca) and we’ll gladly help you.

Email info@letsgocargo.ca (mailto:info@letsgocargo.ca)or call or text at 343-600-BIKE (2453), and we will work with you to find a solution!

While we do briefings before bike rentals to ensure customers feel comfortable operating their bikes, questions come up. Email info@letsgocargo.ca (mailto:info@letsgocargo.ca)or call or text at 343-600-BIKE (2453), and we will help.

There might be others waiting in line :) Email info@letsgocargo.ca (mailto:info@letsgocargo.ca)or call or text at 343-600-BIKE (2453) and we will see if an extension can be accommodated.

We try to be as flexible as possible! We ask that you try and give us a couple hours notice by calling or texting at 343-600-BIKE (2453) with your modified time.

We encourage the bikes to be stored indoors, in a garage or a secure hotel luggage room, locked up. If they must be left outside, they must be left out of view, locked and covered (we have covers if needed). Remember, our bikes are not insured for theft or damage. Per your rental agreement, the customer is responsible for ensuring the rental is returned in the same condition besides normal wear and tear.

We first hope our customers will take care of their rental as if it is their bike. However, if a bike gets damaged, inform us as soon as possible by emailing info@letsgocargo.ca (mailto:info@letsgocargo.ca)or calling or texting at 343-600-BIKE (2453). That way, we can help you and/or arrange for repairs and parts. As our bikes are not insured for damage, per your rental agreement, your damage deposit may be used to help make these repairs beyond normal wear and tear.

PLEASE CONTACT US IMMEDIATELY by email at info@letsgocargo.ca (mailto:info@letsgocargo.ca)or call or text at 343-600-BIKE (2453). Secondly, you must file a police report and provide us with a copy. We provide two locks for each bike to discourage theft as much as possible. However, any determined thief with the right tools can steal a bike. You should not leave your bike locked up and unattended for long periods; it is recommended not to leave your rental unattended in the Byward Market. Always lock up the frame of the bike and remove your personal items.

While many of our customers choose to use their own bike helmets, we have stylish helmets available if you or your passengers need one. THESE NEED TO BE ADDED AT CHECKOUT. Please refer to the sizing chart at Thousand Helmets (https://explorethousand.com/pages/fit-guide?srsltid=AfmBOop1CNR9Yfx20ELpR3sqzjVVLK5euhVn6DYY44KTSI3yhi6fb0S_)to ensure you and your passengers get the right size. Ontario and Quebec have helmet laws for electric assist bike users and children

We certainly can! Our e-cargo bikes are perfect for carrying event supplies, branding with signs or carrying passengers. Email us at info@letsgocargo.ca (mailto:info@letsgocargo.ca)with your needs or questions.

We focus on quality, not quantity :) If you need many bikes for a group, Ottawa has some great bike rental companies in town that can help you out. Get in touch, and we’ll point you in the right direction.

Fun! You sure can. This is becoming more common as cargo bikes are so much fun to decorate and can accommodate passengers. Contact us at info@letsgocargo.ca (mailto:info@letsgocargo.ca)if you want to discuss your ideas.

We love e-cargo bikes and would gladly talk with you to help point you in the right direction.

We sell our rental bikes every year or two, usually in early fall, and advertise this on our website. If you are interested in purchasing a bike, contact us at info@letsgocargo.ca,(mailto:info@letsgocargo.ca) and we will put you on a notification list to be contacted when the bikes go up for sale. All our bikes are safety-checked by a mechanic before being sold for your peace of mind.

We are proud to be part of our Ottawa community and will support you whenever possible. Email us at info@letsgocargo.ca (mailto:info@letsgocargo.ca)if you have an event where you would like cargo bikes involved. We have previously supported For Our Kids Ottawa (https://www.forourkids.ca/ottawa_gatineau/)and Let’s Bike Ottawa.(https://letsbike.ca/)